Big Datr is Australia's fastest growing Marketing Insights company based in Richmond, Melbourne – just round the corner from some great coffee and even greater pubs. We're a young, forward-thinking, boundary breaking team with big plans for the future.



Open Positions

We recognise it's the people behind the company, their passion and what they do with it that make the difference - we love what we do. We're a team that brings together smart, talented people from a diverse range of backgrounds to accomplish one goal. We have created an environment that encourages innovation, creative thinking and rewards and recognises success.

Client Relations Manager

As the Client Relations Manager at BigDatr, you’ll be managing our client relationships - driving adoption and outcomes leading to renewals, expansion, and advocacy across our entire client base.

What you’ll do

  • Drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed;

  • Enable successful roll-out of BigDatr to our customer’s employees, including sharing and developing relevant creative assets, brainstorming ideas;

  • Maintain a cadence of communicating with customers about their adoption trends, sentiment, and mining opportunities for deeper engagement;

  • Identify opportunities for customers to act as BigDatr advocates (e.g. testimonials, case studies);

  • Collaborate closely with Sales to support pilot customers, renewals, and expansion opportunities;

  • Marshall resources across the Headspace org as needed to support customers needs;

  • Represent the voice of the customer to inform our Sales process and Product roadmap.

  • You’ll also be responsible for creating the processes so that you can be instrumental in growing and then managing the future Client Relations Team.

What we’re looking for

  • Experience in the Marketing, Advertising or Publisher industry is a must;

  • 5+ years in a Customer Success, Relationship Management, Account Management, or similar role;

  • Experience working with large enterprise clients;

  • Exceptional communication skills, highly organised, collaborative and detail oriented;

  • Experience building and maintaining relationships, while working to mitigate churn and drive engagement and renewals;

  • Focus on finding a solution, not dwelling on the problem;

  • Empathetic, positive attitude with a desire to help our client reach their goals.

Must haves

  • The ability to work autonomously;

  • Results-driven mentality, with a bias for speed and action;

  • Strong analytical skills, with the ability to translate data into insights;

  • Strong PowerPoint skills;

  • Lateral thinker and excellent problem solver;

  • Comfort in a startup environment we move quickly and wear many hats in a dynamic environment.

Back End Developer

We’re looking for a seasoned engineer to join a very talented team working on the awesome BigDatr platform. The lucky candidate will be involved in many aspects – helping evolve our existing architecture, working with teams to improve operations, and implementing new features and functionality.

What does a success look like?

  • An experienced back-end developer with practical Java and Node.js experience

  • Demonstrated experience with API development

  • Eager to join an innovative product development team that emphasises creative problem solving

  • Enjoys fast development cycles and shipping code efficiently

  • Thinking outside the box creating new features

Must haves

  • Experience with Spring and/or Akka;

  • Experience with MongoDB;

  • Comfortable, and even excited about, working outside your comfort zone;

  • Use Test driven development.

QA Test Analyst/Developer

As an experienced QA Test Analyst/Developer you will be an instrumental member of our team, who continually push the boundaries of how technology and ‘Big­Data’ provide exciting marketing & advertising insights. You will have previous experience as a Test Analyst, testing modern languages and technologies and will be tertiary qualified in a relevant field. Ideally you will have worked in Agile environments and will be confident working both independently and as part of a team. The successful candidate needs to have a "get up and go" attitude and always wanting to learn more.

What does a success look like?

  • Work with developers writing unit tests and building automated test scripts;

  • Develop test plans based on business requirements;

  • Work to project priorities and deadlines;

  • Write and maintain test plans and test cases;

  • Proactively seek out new testing practices and tools to improve test coverage and efficiency;

  • Report on the progress of testing;

  • Develop strong knowledge of the product suite and participate in feature design discussions;

  • Participate in Product Development meetings and think tank sessions.

UX/UI Product Designer & Developer

As an experienced UX/UI Designer/Developer (specifically web/mobile applications) you will be an instrumental member of our team, who continually push the boundaries of how technology and ‘Big-Data’ provide exciting marketing & advertising insights.

What does a success look like?

  • Execute design with the use of but not limited to CSS/SASS, HTML, JS and ensuring best practice coding standards are achieved.

  • Work closely with product owners to facilitate workshops to define design concepts

  • Ensure that designs are fully understood throughout the team through constant communication

  • Work closely with developers and business unit to ensure smooth delivery

  • Work with sales and product team to develop UI / UX / UAT

  • Foster a design culture that will help create beautiful visual systems that showcase a suite of world­class applications.

Must haves

  • At least 3 years of web application and design experience, mobile app is a huge plus;

  • Advanced knowledge of SASS and CSS is essential (both current and future). JavaScript proficiency is also a plus;

  • a portfolio of work that demonstrates complex and creative UX solutions, exceptional visual design and solid information architecture;

  • A passion for all aspects of the design process, from research to interaction and visual design.

  • Ability to workshop and research problems with team members.

  • Willingness to create prototypes/mock­ups to communicate an idea ­ we do not view design as an afterthought.

  • Consider user experience implications and provide insight at every stage of development

  • Experience in requirements analysis and stakeholder (internal & external) management

  • Experience in prototyping/mock­ups for designs with tools like SKETCH, Origami;

  • Enjoy shipping small, quick experiments to validate your ideas and opinions;

  • Comfortable, and even excited about, working outside your comfort zone;

  • Ability to communicate design effectively, regardless of the audience (engineers, PMs, executives, other designers, etc.);

  • Has an established, repeatable and shareable design process that encourages collaboration between other designers and product teams.